Asda customer Jen Goodhand took to Facebook to praise one of our colleagues for the professional way she helped her son Oscar when he went into a panic on a trip to our Redditch store.
Jen said Emma Sanders “showed a level of care and understanding that we rarely see outside of family”.
Ten-year-old Oscar, who’s on the autistic spectrum, became very distressed after seeing a giant Halloween skeleton at the front of the store. Emma, who’s 23 and works in the George department, came to his aid and asked him what kind of things he liked.
When he said he was a fan of Star Wars she picked up a pair of Star Wars pyjamas and asked him to talk her through the different characters – and Oscar started to calm down. Read more